Services
ARCSEM provides a focused set of services for maintaining and extending the life of mature semiconductor tools—especially TEL ACT8 / ACT12 platforms.
1) Parts Repair & Refurbishment
We handle repair workflows with a pragmatic sequence: inspection → triage → repair plan → verification → report.
- Incoming inspection & condition confirmation
- Failure symptom review and feasibility check
- Repair / replacement strategy (case-by-case)
- Basic functional checks and photo notes
2) Spare Parts Supply
High-quality supply parts channels sourcing for difficult-to-find spares. We prioritize clarity of condition and lead time.
- Channel sourcing & availability confirmation
- Part condition and packaging status check
- Lead-time planning and shipment readiness
3) Sourcing Validation Support
For customers who already have channels, we can support with verification-oriented communication and documentation.
- Photo checklist request (labels, ports, boards, serials)
- Compatibility confirmation with your tool configuration
- Pack-out suggestions for cross-border transport
4) Packaging & Logistics Readiness
We support packaging decisions to reduce transit risk and improve receiving efficiency.
- ESD & cushioning recommendations
- Wooden packing readiness for heavy/fragile items
- Commercial invoice / packing list guidance
How to request service
Send the minimum set of info for a fast quotation.
| Item | What to provide | Why it helps |
|---|---|---|
| Part number | PN / model / revision (if any) | Ensures compatibility and avoids mismatch |
| Photos | Front/back, connectors, labels, damage points | Speeds up feasibility assessment |
| Symptom | What happened + when + any error logs | Improves triage accuracy |
| Target date | Desired ship-out date / downtime window | Helps plan lead time and shipment method |